Challenge:
Swanson Transport, a specialist transport operator based in West Auckland, faced the challenge of efficiently managing a diverse fleet of over 68 heavy vehicles while ensuring timely and accurate transportation for construction and manufacturing businesses. The company needed a solution to streamline everyday processes, particularly in managing Road User Charges (RUC) and ensuring the safety of operations with multiple drivers and vehicles. Manual hubometers were causing inefficiencies, leading to complications in submitting rebate forms for off-road RUCs and consuming significant staff time.
Teletrac Navman has always been happy to help us get as much value out of the system as we can. We didn’t realise how much easier it was going to be.
- Jeff Smith, Managing Director
Solution:
Swanson Transport implemented Teletrac Navman’s GPS fleet tracking system and the electronic RUC solution that automates the purchasing and display of RUC licenses based on vehicle distance, improving cash flow and reducing manual processes. By switching to electronic hubometer technology, the company eliminated the hassle of dealing with faulty manual hubometers, significantly simplifying the RUC rebate process. The integration of high-definition data from Teletrac Navman’s system with the company’s transport management software provided valuable insights into vehicle usage and safety compliance. Additionally, the in-cab MNav device allowed hiab operators to complete electronic safety forms, ensuring all operators were following the required procedures and hazards were identified before lifting operations.
Results:
Swanson Transport has experienced several key benefits from utilising Teletrac Navman solutions:
- Streamlined RUC Processes: RUC licensing and rebate procedures have been significantly simplified, cutting processing time from over four hours to about 15 minutes and enhancing cash flow.
- Enhanced Safety Compliance: The implementation of detailed electronic safety forms and engine data has improved on-site safety, allowing for better monitoring of operational procedures and reducing the risk of incidents.
- In-depth Fleet Insights: The GPS tracking system offers comprehensive insights into vehicle usage and locations, promoting efficient operations and enabling quick resolution of issues, including disputes regarding damage responsibility.
About Swanson Transport:
Swanson Transport has been a reliable partner in delivering goods throughout the greater Auckland area for decades, supporting local businesses in moving their products and materials. With a fleet of over 60 trucks, Swanson Transport offers a diverse range of vehicles, including Truck Mounted Cranes (Hiabs), Curtainsider trucks, Tipper trucks, and Flatdeck trucks. Swanson Transport offers customised services to meet businesses’ specific needs. All of their trucks are GPS tracked, and their staff are experienced from the initial call to delivery, ensuring a seamless transport experience.